Made to order
Every piece is embroidered individually for you after you order. Production usually takes 2–5 business days.
Shipping costs
- Germany: €4.95 — free on orders from €80
- Germany express: €9.99
- EU: €13.99
- UK, Switzerland & rest of world: €19.99
Delivery times
- Germany: approx. 3–7 business days after production
- EU: approx. 4–10 business days after production
- UK, Switzerland & rest of world: approx. 5–15 business days after production
You'll receive a tracking link by email as soon as your order ships. Outside the EU, import duties and taxes may apply.
Several items?
Items may be produced in different facilities and arrive in separate parcels — you only pay shipping once.
Damaged or misprinted?
Tell us within 14 days of delivery at [SUPPORT EMAIL] with your order number and a photo — we'll send a free replacement or refund you.
Returns
You can withdraw from your purchase within 14 days of delivery. Please see our Right of Withdrawal for details. Return shipping costs are borne by the customer.